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CUSTOMER CARE EXCELLENCE:- HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS

COOK S.,

CUSTOMER CARE EXCELLENCE:- HOW TO CREATE AN EFFECTIVE CUSTOMER FOCUS Textual Documents - NEW DELHI KOGAN PAGE PVT LTD. 2004 - VIII+248

ISBN: 81-75454-205-5

Dewey Class. No.: 658.812 / COO

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