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SERVICE MANAGEMENT

"FITZSIMMONS J . A .,FITZSIMMONS M . J .,"

SERVICE MANAGEMENT - 0 - BOSTON IRWIN MCGRAW HILL PUBLISHING 1998 - NULL

ISBN: 0-07-115709-3

Subjects--Topical Terms:
"MANAGEMENT,SERVICE MANAGEMENT,SERVICE STRATEGY,SERVICE DELIVERY SYSTEM,SERVICE FACILITY,LOCATION,MANAGING QUEUES,GROWTH AND EXPANSION"

Dewey Class. No.: 658 FIT

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