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Customer Service Secrets / (Record no. 120373)

MARC details
000 -LEADER
fixed length control field	00408pam a2200145 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability
041 ## - LANGUAGE CODE
Language code of original
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	ECO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Economy, Peter .
245 ## - TITLE STATEMENT
Title	Customer Service Secrets /
Statement of responsibility, etc.	NULL.
Medium	Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi :
Name of publisher, distributor, etc.	Tata McGraw Hill Publishing Company Limited ,
Date of publication, distribution, etc.	2004.
300 ## - PHYSICAL DESCRIPTION
Extent	342 ;
Dimensions	24*18.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term	Customer Relationship Management
930 ## - EQUIVALENCE OR CROSS-REFERENCE-UNIFORM TITLE HEADING [LOCAL, CANADA]
Uniform title	870

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection	Home library	Current library	Date acquired	Source of acquisition	Cost, normal purchase price	Total Checkouts	Full call number	Barcode	Date last seen	Copy number	Price effective from	Koha item type
					Institute of Management & Entrepreneurship Development, Pune	Institute of Management & Entrepreneurship Development, Pune	10/12/2004	System Sales	195.00		658.812 ECO	IMP-M-3397	01/03/2023	1	01/03/2023	Book