TY - BOOK AU - Gajanan Shirke TI - Hospitality service Gap Management in a one Minute SN - 978-93-5542-086-2 U1 - 658.812 PY - 2021/// CY - Mumbai PB - Shroff Publishers and Distributors Pvt. Ltd. N1 - B/5841 4.03.2024 ER -