MARGERISON C. J., <br/><br/>
ART OF EFFECTIVE COMMUNICATION : CONVERSATION CONTROL SKILLS FOR MANAGERS  Textual Documents 

 - NEW DELHI  EXCEL BOOKS  2000 
 - XI+206 
<br/><br/><label>ISBN: </label>81-7446-034-9   
<br/><br/><label>Dewey Class. No.: </label>658.45  / MAR