DYCHE J., <br/><br/>
CRM HANDBOOK : A BUSINESS GUIDE TO CUSTOMER RELATIONSHIP MANAGEMENT  Textual Documents 

 - NEW DELHI  PEARSON EDUCATION ASIA  2002 
 - XXIV+307 
<br/><br/><label>ISBN: </label>81-7808-568-2   
<br/><br/><label>Dewey Class. No.: </label>658.5  / DYC