STIEL H., <br/><br/>
NEON SIGNS OF SERVICES (GETTNG TO THE HEART OF THE MATTER IN CUSTOMER SERVICE)  Textual Documents 

 - NEW DELHI  TATA MCGRAW-HILL  2002 
<br/><br/><label>ISBN: </label>0-07-053046-7   
<br/><br/><label>Dewey Class. No.: </label>658.812  / STI