GLYNN,W J / BRANES, J G <br/><br/>
UNDERSTANDING SERVICES MANAGEMENT  Textual Documents 

 - NEW DELHI  PRENTIC HALL OF INDIA  1995 
 - 485 
<br/><br/><label>ISBN: </label>81-203-2935-X   
<br/><br/><label>Dewey Class. No.: </label>658  / GLY/BAR