Sheth.J.M. <br/><br/>
Customer Relationship Management  Textual Documents 

 -  2001. 
 - Delhi  Tata McGraw Hill Publishing Company Limited 
 - 544. 
<br/><br/><label>ISBN: </label>978-0-07-043504-9   
<br/><br/><label>Subjects--Index Terms: </label>Production Operation Management 
<br/><br/><label>Dewey Class. No.: </label>658.5  / SHE