Sheth,jagdish. <br/><br/>
Customer Relationship Management  Textual Documents 

 - New York  McGraw-Hill Higher Education 
 - 544. 
<br/><br/><label>ISBN: </label>978-0-07-043504-9   
<br/><br/><label>Subjects--Index Terms: </label>Customer Relationship Management 
<br/><br/><label>Dewey Class. No.: </label>658.812  / SHE