Besterfield D H <br/><br/>
Total Quality Management 3rd  Textual Documents  
Besterfield D H 
 - 3rd ED 
 -  Pearson Pub.  2012 
 - 558 
<br/><br/><label>ISBN: </label>978-81-317-3227-4   
<br/><br/><label>Dewey Class. No.: </label>658.401'3