ZEITHAML V / BITNER M <br/><br/>
SERVICES MARKETING ( ZEITHAML ) 

 - 2 
 -  IRWIN MCGRAWHILL  
 - 620 
<br/><br/> Paper Back 
<br/><br/> General 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.8