BALACHANDRAN S <br/><br/>
CUSTOMER- DRIVEN SERVICES MANAGEMENT 

 - 1 
 -  RESPONSE BOOKS , NEW DELHI  
 - 304 
<br/><br/> Paper Back 
<br/><br/> General 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812