"KANJI G . K .,ASHER MIKE.," TOTAL QUALITY MANAGEMENT PROCESS :A SYSTEMATIC APPROACH - 0 - MADRAS PRODUCTIVITY PRESS PVT LTD. 1995 - 184 ISBN: 81-85985-24-3 Subjects--Topical Terms: "MANAGEMENT,TOTAL QUALITY,MANAGEMENT PROCESS,EDUCATION AND TRAINING" Dewey Class. No.: 658.4013 KAN ASH.