"BALACHANDRAN S.," <br/><br/>
EXCELLENCE IN SERVICES 

 - 0 
 - BOMBAY  BUSINESS BOOK PUBLISHING HOUSE  1993 
 - NULL 
<br/><br/><label>ISBN: </label>NULL 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"MANAGEMENT,SERVICES MARKETING,MANAGING PEOPLE"
<br/><br/><label>Dewey Class. No.: </label>658.8 BAL.