ZIKMUND (William G.)/ McLEOD (Raymond)/ GILBERT (F <br/><br/>
Customer Relationship Management: Integrating Marketing Strategy and Information Technology  Textual Document 

 -  Wiley India Pvt. Ltd. New Delhi  2010 
 - v, 179 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label>658.8`12