SHANMUGASUNDARAM (S.) <br/><br/>
Customer Relationship Management: Modern Trends and Perspective  Textual Document 

 -  Prentice Hall of India New Delhi  2008 
 - iii, 276 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label>658.8`12