RAMPAL (M.K.)/ GUPTA (S.L.) <br/><br/>
Service Marketing: Concepts, Application and Cases  Textual Document 

 -  Galgotia Publishing Company New Delhi  2000 
 - 390 
<br/><br/><label>ISBN: </label>  
<br/><br/><label>Dewey Class. No.: </label>658.89