000 00394pam a2200145 a 4500
020 _c
041 _h
082 _a658.812
_bGAR
100 _aGarikaparthi, Madhavi.
245 _aE CRM : Concepts and Cases /
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_hTextual Documents
260 _aHyderabad :
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300 _a960 ;
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653 _aCustomer Relationship Management
930 _a410
999 _c119913
_d119913