000 | 00394pam a2200145 a 4500 | ||
---|---|---|---|
020 | _c | ||
041 | _h | ||
082 |
_a658.812 _bGAR |
||
100 | _aGarikaparthi, Madhavi. | ||
245 |
_aE CRM : Concepts and Cases / _cNULL. _hTextual Documents |
||
260 |
_aHyderabad : _bICFAI University Press , _c2005. |
||
300 |
_a960 ; _c24*18. |
||
653 | _aCustomer Relationship Management | ||
930 | _a410 | ||
999 |
_c119913 _d119913 |