| 000 | 00408pam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 |
_a658.812 _bECO |
||
| 100 | _aEconomy, Peter . | ||
| 245 |
_aCustomer Service Secrets / _cNULL. _hTextual Documents |
||
| 260 |
_aNew Delhi : _bTata McGraw Hill Publishing Company Limited , _c2004. |
||
| 300 |
_a342 ; _c24*18. |
||
| 653 | _aCustomer Relationship Management | ||
| 930 | _a870 | ||
| 999 |
_c120373 _d120373 |
||