| 000 | 00406pam a2200145 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 |
_a658.812 _bBUR |
||
| 100 | _aBurnett, Ken . | ||
| 245 |
_aHandbook of Key Customer Relationship Management / _cNULL. _hTextual Documents |
||
| 260 |
_aDelhi : _bPearson Education Inc. , _c2001. |
||
| 300 |
_a290 ; _c24*18. |
||
| 653 | _aCustomer Relationship Management | ||
| 930 | _a1851 | ||
| 999 |
_c121353 _d121353 |
||