| 000 | 00398pam a2200121 a 4500 | ||
|---|---|---|---|
| 020 |
_a0-07-043504-9 _c |
||
| 041 | _h | ||
| 082 |
_a658.5 _bSHE |
||
| 100 | _aSHETH J. N.,PARVATIYAR A.,SHAINESH G. | ||
| 245 |
_aCUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS _hTextual Documents |
||
| 260 |
_aNEW DELHI _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED _c2001 |
||
| 930 | _a10791 | ||
| 999 |
_c130236 _d130236 |
||