| 000 | 00421pam a2200133 a 4500 | ||
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_a0-07-043504-9 _c |
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| 041 | _h | ||
| 082 |
_a658.5 _bSHE |
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| 100 | _aSHETH J. N.,PARVATIYAR A.,SHAINESH G. | ||
| 245 |
_aCUSTOMER RELATIONSHIP MANAGEMENT : EMERGING CONCEPTS, TOOLS AND APPLICATIONS _hTextual Documents |
||
| 260 |
_aNEW DELHI _bTATA MCGRAW-HILL PUBLISHING COMPANY LIMITED _c2001 |
||
| 300 | _aXV+544 | ||
| 930 | _a10799 | ||
| 999 |
_c130244 _d130244 |
||