000 | 00341pam a2200133 a 4500 | ||
---|---|---|---|
020 |
_a81-203-2935-X _c |
||
041 | _h | ||
082 |
_a658 _bGLY/BAR |
||
100 | _aGLYNN,W J / BRANES, J G | ||
245 |
_aUNDERSTANDING SERVICES MANAGEMENT _hTextual Documents |
||
260 |
_aNEW DELHI _bPRENTIC HALL OF INDIA _c1995 |
||
300 | _a485 | ||
930 | _a17871 | ||
999 |
_c137043 _d137043 |