| 000 | 00342pam a2200133 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 |
_a658.812 _bHAR |
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| 100 | _aHarvard. | ||
| 245 |
_aHBR on Customer Relation ship Management _hTextual Documents |
||
| 260 |
_a[s.l]: _bA Harward Business Review paperback, _c2001. |
||
| 300 |
_a192: _bpaper. |
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| 930 | _a6528 | ||
| 999 |
_c240318 _d240318 |
||