000 00368pam a2200145 a 4500
020 _a978-15-744-4266-3
_c
041 _h
082 _a658.4012
100 _aRoss Joel E.
_eAuthor
245 _aTotal Quality Management Text Cases & Readings 3rd
_cRoss Joel E.
_hTextual Documents
250 _a3rd ED
260 _bCRS press
_c2015
300 _a550
930 _a585
999 _c244708
_d244708