000 00349pam a2200157a 44500
008 230405s2007 xxu||||| |||| 00| 0 eng d
041 _aENG
100 _aHarsh Bhargava
245 _aBPOs Processes and Challenges
250 _a1
260 _a
_bIcfai Books
_c2007
300 _a263p,24cms
440 _a450
690 _aMCA
906 _a6804
999 _c259663
_d259663