000 00369pam a2200157a 44500
008 230515b2010 xxu||||| |||| 00| 0 eng d
020 _aNULL
041 _aENGLISH
082 _a658.8 APT
100 _aAPTE GOVIND
245 _aSERVICES MARKETING
250 _a0
260 _aPUNE
_b"OXFORD UNIVERSITY PRESS INC.,"
_c2010
300 _a440
650 _aMANAGEMANT
999 _c541254
_d541254