000 00356pam a2200157a 44500
008 230515b2011 xxu||||| |||| 00| 0 eng d
020 _aNULL
041 _aENGLISH
082 _a362.11068/LAN
100 _aLANGABEER J
245 _aHEALTH CARE OPERATIONS MANAGEMENT
250 _a1ST
260 _a
_bMICHAEL
_c2011
300 _a438
650 _aNULL
999 _c563037
_d563037