| 000 | 00419pam a2200133 a 4500 | ||
|---|---|---|---|
| 020 | _c | ||
| 041 | _h | ||
| 082 | _a658.8`12 | ||
| 100 |
_aSHETH (Jagdish N.)/ PARVATIYAR (Atul)/ SHAINEHS (G _eauthor |
||
| 245 |
_aCustomer Relationship Management: Emerging Concepts, Tools and Applications _hTextual Document |
||
| 260 |
_bTata McGraw-Hil Publication Company Limited . Delhi _c2001 |
||
| 300 | _aXV,544 | ||
| 930 | _a2243 | ||
| 999 |
_c821457 _d821457 |
||