000 00329nam a2200121Ia 4500
008 231129s2010 xx 000 0 und d
041 _aeng
082 _a658.8/ZEI
100 _aChristopher Lovelock
245 _aService Marketing
250 _a6th ed
260 _aPearson Education New Delhi
_bPearson Education New Delhi
_c2010
999 _c936174
_d936174