000 00345nam a2200133Ia 4500
008 231129s2013 xx 000 0 und d
041 _aeng
082 _a658.8
100 _ak. Rama Mohan rao
245 _aService Marketing
250 _a2nd ed
260 _aPearson Education South Asia
_bPearson Education South Asia
_c2013
300 _a546p
999 _c940468
_d940468