000 | 00382nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 231219s9999 xx 000 0 und d | ||
041 | _aeng | ||
082 | _a658/FIT | ||
100 | _aFitzsimmons James A. | ||
245 | _aService Management: Operations, Strategy, Information Technology | ||
260 | _bMcGraw Hill Education(India) Pvt.Ltd New Delhi | ||
300 | _a541 | ||
650 | _aManagement | ||
999 |
_c996597 _d996597 |