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MUKERJEE (Kaushik), . (2014). Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi.
MUKERJEE (Kaushik), . 2014. Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi.
MUKERJEE (Kaushik), . Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi. 2014.