MUKERJEE (Kaushik), . (2009). Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi.
MUKERJEE (Kaushik), . 2009. Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi.
MUKERJEE (Kaushik), . Customer Relationship Management: A Strategic Approach to Marketing. New Delhi: Prentice Hall of India New Delhi. 2009.