ESSENTIAL MANAGERS, COMMUNICATE CLEARLY, (UNDERSTANDING QUESTIONING LISTENING - TECHNIQUES - TIPS RESPONDING MINUTES INFORMING REPORTS BRIEFING - FEEDBACK TASKS - INTERPRETING .

HINDLE T.

ESSENTIAL MANAGERS, COMMUNICATE CLEARLY, (UNDERSTANDING QUESTIONING LISTENING - TECHNIQUES - TIPS RESPONDING MINUTES INFORMING REPORTS BRIEFING - FEEDBACK TASKS - INTERPRETING . - DORLING KINDERSLEY LONDON 1999 - 72