008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field
231228s2008 xx 000 0 und d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number
658.312404
Item number
CAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name
CARLAW (Peggy)/ DEMING (Vasudha Kathleen)
245 ## - TITLE STATEMENT
Title
The Big Book of Customer Service Training Games
250 ## - EDITION STATEMENT
Edition statement
4th Repr
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.
New Delhi
Name of publisher, distributor, etc.
Tata McGraw-Hil Publication Company Limited . Delhi
Date of publication, distribution, etc.
2008
300 ## - PHYSICAL DESCRIPTION
Extent
iii, 209
No items available.
The Big Book of Customer Service Training Games
APA
CARLAW (Peggy)/ DEMING (Vasudha Kathleen), . (2008). The Big Book of Customer Service Training Games. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
Chicago
CARLAW (Peggy)/ DEMING (Vasudha Kathleen), . 2008. The Big Book of Customer Service Training Games. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
Harvard
CARLAW (Peggy)/ DEMING (Vasudha Kathleen), . (2008). The Big Book of Customer Service Training Games. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi.
MLA
CARLAW (Peggy)/ DEMING (Vasudha Kathleen), . The Big Book of Customer Service Training Games. New Delhi: Tata McGraw-Hil Publication Company Limited . Delhi. 2008.
