HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES (Record no. 229724)

MARC details
000 -LEADER
fixed length control field 00355pam a2200145 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability
041 ## - LANGUAGE CODE
Language code of original
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name BERNARD KATZ
Relator term Author
245 ## - TITLE STATEMENT
Title HOW TO TURN CUSTOMER SERVICE INTO CUSTOMER SALES
Statement of responsibility, etc. BERNARD KATZ
Medium Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Mumbai
Name of publisher, distributor, etc. Jaice book
300 ## - PHYSICAL DESCRIPTION
Extent 165
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Marketing
700 ## - ADDED ENTRY--PERSONAL NAME
Relator term Co-Author
930 ## - EQUIVALENCE OR CROSS-REFERENCE-UNIFORM TITLE HEADING [LOCAL, CANADA]
Uniform title 2323
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
          Institute of Hotel Management & Catering Technology, Pune Institute of Hotel Management & Catering Technology, Pune 03/09/2007 Bharati Madhyavarti Grahak Bhandar Ltd,Pune 250.00   HMP-D-1874 07/03/2023 1 07/03/2023 Book