CUSTOMER SERVICE BEST PRACTICES CASE STUDIES AND STRATEGIES (Record no. 243633)

MARC details
000 -LEADER
fixed length control field 00395pam a2200157 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 81-7992-181-6
Terms of availability
041 ## - LANGUAGE CODE
Language code of original
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name ROM ZEMKE
Relator term Author
245 ## - TITLE STATEMENT
Title CUSTOMER SERVICE BEST PRACTICES CASE STUDIES AND STRATEGIES
Statement of responsibility, etc. ROM ZEMKE
Medium Textual Documents
250 ## - EDITION STATEMENT
Edition statement 1st
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. mumbai
Name of publisher, distributor, etc. Jaico pub
300 ## - PHYSICAL DESCRIPTION
Extent 475
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Management
700 ## - ADDED ENTRY--PERSONAL NAME
Relator term Co-Author
930 ## - EQUIVALENCE OR CROSS-REFERENCE-UNIFORM TITLE HEADING [LOCAL, CANADA]
Uniform title 1019

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