Customer Satisfaction : The on the Half of Your Job (Record no. 889537)

MARC details
000 -LEADER
fixed length control field 00336nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 231011s9999 xx 000 0 und d
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Scott Dru
245 ## - TITLE STATEMENT
Title Customer Satisfaction : The on the Half of Your Job
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Crisp Pub.INC. California
Date of publication, distribution, etc. 1991
300 ## - PHYSICAL DESCRIPTION
Extent 112
365 ## - TRADE PRICE
Price amount 150

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