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ZEITHAML (Valarie V.)/ BITNER (Marry Jo), . (1996). Service Marketing. New York: Mcgrawhill International New York.
ZEITHAML (Valarie V.)/ BITNER (Marry Jo), . 1996. Service Marketing. New York: Mcgrawhill International New York.
ZEITHAML (Valarie V.)/ BITNER (Marry Jo), . Service Marketing. New York: Mcgrawhill International New York. 1996.
TextLanguage: English Publication details: New York Mcgrawhill International New York 1996Description: XIX,700DDC classification: