CRM AT THE SPEED OF LIGHT : CAPTURING AND KEEPING CUSTOMERS IN INTERNET REAL TIME
APA
GREENBERG P, . (2003). CRM AT THE SPEED OF LIGHT : CAPTURING AND KEEPING CUSTOMERS IN INTERNET REAL TIME. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Chicago
GREENBERG P, . 2003. CRM AT THE SPEED OF LIGHT : CAPTURING AND KEEPING CUSTOMERS IN INTERNET REAL TIME. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
Harvard
GREENBERG P, . (2003). CRM AT THE SPEED OF LIGHT : CAPTURING AND KEEPING CUSTOMERS IN INTERNET REAL TIME. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED.
MLA
GREENBERG P, . CRM AT THE SPEED OF LIGHT : CAPTURING AND KEEPING CUSTOMERS IN INTERNET REAL TIME. NEW DELHI: TATA MCGRAW-HILL PUBLISHING COMPANY LIMITED. 2003.