Metters Richard/ Metters Kathryn King <br/><br/>
Successful Service Operations Management 

 -  Cengage Learning India Pvt.Ltd New Delhi 
 - 406 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.812/MET-MET