@book{1063816,
	author = {SETHI (Vikram)/ KING (William R.)},
	title = {Organizational Transformation through Business Process Reengineering: Applying the Lession Learned},
	publisher = {Pearson Education Delhi, Harlow, Singapore},
	year = {2009},
	address = {New Delhi},
	edition = {4th Impr.}
}