00421nam a2200133Ia 4500008004100000041000800041082001500049100003900064245007800103250000800181260006400189300001300253999002100266231228s2011 xx 000 0 und d aeng a658.8bFAR aFARRIS (Paul W.)/ BENDLE (Neil T.) aMarketing Metrics: The Definitve Guide to Measuring Marketing Performance a2nd aNew DelhibPearson Education Delhi, Harlow, Singaporec2011 avii, 414 c1064014d1064014