00343nam a2200109Ia 4500008004100000041000800041082001300049100002100062245008500083260005300168300001200221231228s1991    xx            000 0 und d  aeng  a153bATT  aATTHREYA (N..H.)  aWhat Makes People Give Their Best Dimensions of Caring for the Internal Customer  aMumbaibM.M.C. School of Management Bombayc1991  aii, 124