00369nam a2200121Ia 4500008004100000041000800041082001800049100002100067245005600088260006900144300001300213999002100226231228s2011    xx            000 0 und d  aeng  a658.8`12bBIS  aBISWAS (Supriya)  aRelationship Marketing: Concepts, Thories and Cases  aNew DelhibPHI Learning Private Limited New Delhi, London,c2011  avii, 406  c1094170d1094170