00377nam a2200133Ia 4500008004100000041000800041082001600049100002100065245006300086250000800149260005400157300001100211999002100222231228s2011    xx            000 0 und d  aeng  a650.01bSOP  aSOPLE (Vinod V.)  aBusiness Process Outsourcing: A Supply Chain of Expertises  a2nd  aNew DelhibPrentice Hall of India New Delhic2011  av, 228  c1096132d1096132