00330nam a2200121Ia 4500008004100000041000800041082001600049100002900065245002800094250001300122260006500135300000800200231228s2010 xx 000 0 und d aeng a658.45bRAI aRAI (Urmila)/ RAI (S.M.) aBusiness Communication. a9th Rev. aNew DelhibHimalaya Publishing House Mumbai, New Delhic2010 a426