00307pam a2200121 a 4500 658.81200000000001 ALL Allen,D.R. Customer Satisfaction Research Management Textual Documents New Delhi Pearson Education 2005 9365 116190 116190 0 0 0 0 General AKS AKS AKS-MBA-Ref-Rack-18 2011-09-13 Bharati Madhyavarti Sahakari Grahakbhandar Limited 350.00 0 658.81200000000001 ALL AKS-M-10610 2023-03-01 00:00:00 1 2023-03-01 BK